Apere provides Public, Private or Captive data Center configurations for Self Service portal. Password reset portal can be used to reset passwords for Active Directory, SaaS Applications and Enterprise Applications. Employees can access self service portal to reset passwords from inside the enterprise or offsite locations like Starbucks. Self Service Portals can be configured to authenticate against enterprise Active Directory or industry standard IAM platforms like CA-SiteMinder and SUN-AM. Users can answer pre-configured questions to login to the portal.

Enterprises today have several applications across multiple domain controllers requiring users to remember multiple user login accounts and passwords. Users leave their passwords written on their desks causing security issues. Today, 40% of help desk calls are to reset passwords or reset locked accounts. Organizations with 1000 or more employees incur close to $250K-1M on help desk costs or lost productivity.

SOX, HIPAA and PCI compliance mandate periodic password resets to applications with critical enterprise data like financials, patient health records, and credit card information.  In addition, PCI specifically requires the administrators of infrastructure devices like switches, routers, servers and applications to not only reset passwords periodically but also to maintain an audit trail.

  
1.
How are Password Policies managed for SaaS Applications?
SaaS Applications which are hosted outside of the enterprise firewall don't always follow the corporate password reset policies. Typical password reset policies like duration of the validity of password, size of the password, format of the passwords etc are defined by enterprises to meet their security standards and guidelines.
2.
What is Password Reset In cloud?
Apere provides a unique way to extend corporate enterprise password policies into SaaS Applications. Password reset policies like duration of the validity of password, size of the password, format of the passwords can be defined centrally once. Password manager which can be hosted in public or private clouds will integrate with enterprise authentication platforms like Active Directory to authenticate the application administrator. Once authenticated Administrator will have a web portal to setup Password Reset Policies by each application or group of applications. Apere's Password Policy manager can be deployed in multiple ways, in private or public cloud, on or hosted VM images.
3.
Does the end user need to reset password for SaaS Applications?
No, once the administrator setups up the password policies and enable the Single Sign on Password Resets will be transparent to end user. Apere Password Manager resets the passwords in the SaaS Applications periodically and updates the SSO engine with the information. When a user logs into Active Directory inside the enterprise, they can access SaaS Applications without re-entering their credentials.
4.
Is there is secure self service portal?
Yes, Password Resets and Account Unlocks can be initiated from Private or Public cloud Password Reset engine. Self Service Portal is secured with 256 Bit encryption, third party certificates and HTTPS protocol. Users will be challenged with pre-configured questions to access the self service portal, or users can be authenticated with enterprise authentication platforms.
       
5.
How many users? And how does the subscription model work?
Prices for Quarterly subscription are based on number of users for Single Sign On and Password reset from cloud. There are no long term contracts. Apere Password Policy Manager is built on advanced cloud computing technology, more computing power is provided as need.
6.
Compliance Reports - Are there reports generated for the Password Reset Policies?
Yes, Reports on generated whenever the Password Reset Engine resets the passwords at Application end. Time, User Name, Application name and the purpose of the Password are logged in for forensics and compliance reporting.
   
7. Can I use this technology to reset my Password for Enterprise Applications?
  Yes, Apere Password Reset and Policy Manager provide a Self Service Portal. Each enterprise can use Public, Private or Hosted VM Password Reset Service that can be integrated into enterprise authentication systems like Active Directory. At the setup time the administrator will configure the Password Reset Engine to challenge user with a set of questions. Apere Password Reset technology can be configured to enterprise specific questions; the answers can be preloaded into the Password Reset engine to avoid elaborate registration process.
   

8.

 Can the PasswordResetInCloud Technology reset AD passwords?
  Yes, Apere Password Reset Engine can reset user's AD passwords from cloud. 256 bit secure encryption technology with third party certificates over HTTPS protocol protects any interaction with enterprise platforms. Apere also provides Password Reset Engine in Private Cloud Configurations or dedicated instances in hosted or enterprise data centers.
   
     
 
 
   
 
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